Order

Personal customers

  • Please download our terms and conditions form, fill it out, write your Email address, phone number on the form and send back to us. You can put it in the package of the parts.

    If you ship from UPS store or FedEx office, please let us know the return shipping address.

Business customers who sell WPC treated parts or WPC treatment service to their customers

  • If you are qualified as a builder, you will get builder’s discount.

    Please download our terms and conditions form and customer registration form, fill them out and send back to us. Also send us any evidence of your business such as copy of business license, seller’s permit, etc… You can put them in the package of the parts.

Returning customers

    You don’t need to fill out any form. Just send the parts to us under your account name.

Customer’s in the USA

  • When we receive the package, we’ll email you the invoice and you can make payment online with your credit card or bank account. We’ll start the process after confirmation of the payment. If you prefer UPS C.O.D. payment (fee $16.50), please let us know in advance.

International customers

  • When we receive the package, we’ll email you the invoice and you can make payment online with your credit card. We’ll start the process after confirmation of the payment.

    payment Please see International Shipping Instruction.

Turnaround Time